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Customer Services Officer (Contract role)

Customer Services Officer (Contract role)

KOS International LimitedHong Kong
30 天前
职位描述

Job Description

Responsibilities

  • Deliver prompt and effective support to clients regarding inquiries and issues related to MPF administration, both verbally and in writing
  • Provide professional responses and suggest solutions to customer inquiries
  • Collaborate with other departments to address customer inquiries and follow-up, which may involve gathering additional information or conducting investigations
  • Assist other teams as needed in resolving inquiries or complaints
  • Take on ad-hoc projects as assigned

Requirements

  • Higher diploma or degree holder, or relevant experience in a related field
  • Strong interpersonal and communication skills, with fluency in Cantonese and English; proficiency in Mandarin is a definite advantage
  • At least 1 year of experience in customer service or teller roles
  • Customer-focused mindset with a dedication to delivering high-quality service
  • Self-motivated and adaptable to a service-oriented environment
  • Experience in the MPF sector is a plus
  • Fresh graduates are encouraged to apply

    • Interested parties please send your application letter and full resume with current / expected salary and availability by clicking "Apply now".

    Information collected will be treated in strict confidence and only be used for recruitment purposes.

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    Customer Service Officer • Hong Kong

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