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Senior Officer - Policy Servicing (General Insurance)
Bank of China Group Insurance Company LtdHong Kong30+ days ago
Job description2-3 years of experience in general insurance policy servicing or a similar customer-facing role Strong knowledge of general insurance products and policy administration Excellent communication and interpersonal skills to effectively handle customer inquiries Ability to work independently and as part of a team to meet deadlines Proficient in Microsoft Office applications A customer-centric mindset and a commitment to providing high-quality service
Responsibilities :
- Provide policy administration support, including policy issuance, endorsement and renewal
- Liaise with internal departments and external parties to resolve policy-related issues
- Maintain accurate and up-to-date records of all policy-related activities
- Assist in the development and improvement of policy servicing processes and procedures
- Contribute to the achievement of departmental and company-wide goals
Requirements :
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Senior Officer • Hong Kong
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