Customer Insights and Analytics Manager - Leading Insurance Group

Responsibilities

• Develop and execute data analytics strategies to drive retention and acquisition efforts, enhancing customer lifetime value.
• Collaborate with cross-functional teams to identify key metrics and KPIs, ensuring alignment with business objectives.
• Gather and analyze requirements from stakeholders to ensure data solutions meet business needs and facilitate informed decision-making.
• Serve as a liaison between the analytics team and other departments, ensuring clearmunication and understanding of data initiatives.
• Analyze customer data to uncover insights that inform cross-selling and up-selling strategies, improving overall sales efficiency.
• Utilize advanced analytics techniques to boost the effectiveness of analytics and modeling, leveraging unstructured data like digital footprints.
• Lead the development of predictive models and customer segmentation to enhance targeted marketing efforts.
• Evaluate marketing campaign effectiveness and provide rmendations for future initiatives. Lead efforts to enhance campaign management and automation.
• Developprehensive dashboards and frameworks for campaign insights and customer behavior analysis to aid future planning.
• Present insights and rmendations to senior leadership, influencing strategic decision-making.

Requirements :

Data provided is for recruitment purposes only.

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiterse from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

Our vision is to helppanies hire smarter and help job seekers get closer to their career aspirations.

We are also seeking top-calibre candidates for the following exciting roles :

1) Asia Head of IT - International Bank

2) Senior Rust Developer

3) Solution Architect - Financial Systems