Customer Services Representative / Clerk (Admission / Medical Records) • •Various Posts • •

Key Responsibilities :

Perform clerical and customer services duties to support the operation of the Department. Typical duties include :

• Undertake receptionist duties, answer enquiries, patient registration, handle data and information access request, etc
• Operate telephone and other communication systems
• Handle correspondence and documents including filing and record keeping
• Medical records management
• Communicate with both internal and external stakeholders such as wards and clients / patients
• Other duties as assigned by the supervisor

Requirements :