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Specialist, Know Your Customer, SME Banking

Specialist, Know Your Customer, SME Banking

DBS Bank (Hong Kong) LimitedHong Kong
18 days ago
Job description

Responsibilities

To provide : (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.

  • To receive account opening leads from different referrals sources in IBG.
  • To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO / understand business / assess AML risk .
  • To request for documents for review and assess risk
  • Follow up with customers on outstanding documents.
  • To input data into AOS system for BCAP screening & approval process.
  • To seek approval from Team Head / Department Head or to seek rmendation from Unit Head for approval from Higher Authority.
  • To deliver quality service to prospective customers
  • To liaise and work with internal departments / RMs / CSO to facilitate a smooth delivery of customer service and to aplish assigned tasks.
  • To perform other administrative & operations works as required.
  • Ensurepliance of mandatory banking processes

Requirements :

  • Customer focus, good analytical and logical thinking, responsive and a team player.
  • Good interpersonal skills, able tomunicate with customers and internal stakeholders effectively.
  • Concern for data accuracy and attention to details with good product & process knowledge.
  • Proficiency in the use of MS Office including Excel.
  • Good multi-tasking skills and ability to work independent and under pressure
  • Proficiency in both English and Cantonese. Mandarin is highly preferred.
  • Job ID WD73840

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    Customer Sme Banking • Hong Kong

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