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Customer Officer (Japanese Speaking)

Customer Officer (Japanese Speaking)

HKTHong Kong HK, HK
17 天前
职位描述

Your role

  • To provide professional customer services to clients via phone calls / email / live-chat
  • To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
  • To manage communication with customers in a friendly, professional & courteous manner
  • To perform ad-hoc tasks as assigned

To succeed in this role

  • HKCEE / DSE graduated or above
  • N2 level or above in Japanese in both written and spoken
  • Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
  • Customer-oriented, good telephone manner & problem solving skill
  • Proficient in MS Excel, Word, PowerPoint and Chinese word processing

    • Contacts for Enquiries

  • WhatsApp :

    • HKT is an equal-opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (, a copy of which will be provided immediately upon request.

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    Officer • Hong Kong HK, HK

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