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Wellness Manager (Spa Manager)

Wellness Manager (Spa Manager)

Rosewood Hong KongHong Kong SAR
17 天前
职位描述

Job Description

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ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
  • Collect and analyze current Wellness trends, develop and implement new ideas and drive its innovation under the guidance of the Director of Wellness
  • Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
  • Ensure the highest standards of service are adhered with a seamless guest service experience
  • Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives

REQUIREMENTS

  • Minimum 7 years’ relevant working experience in a sizeable luxury spas or wellness services with at least 3 years in a similar capacity
  • Possess excellent guest services skills, professional presentation and sophisticated interpersonal skills
  • Confident, enthusiastic and motivational
  • Excellent bilingual communication skills
  • Strong sense in business acumen and Wellness market trends with leadership potential
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    Manager • Hong Kong SAR

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