Receptionist

FIND YOUR 'BETTER' AT Blue Care

If you believe in better, we’d love to hear from you.

About the Role

Have a good manner of customer service skills and be initiative in answering phone calls and helping patients. This candidate is able to work independently and stress with different tasks assigned.Responsibilities :

Greet patients and visitors warmly and professionally.

Answer phone calls, schedule appointments, and manage patient inquiries.

Maintain an organized and efficient reception area.

Collect and verify patient information and insurance details.

Process patient check-ins and check-outs accurately.

Assist with billing and payment processing as needed.

Manage medical records and ensure confidentiality.

Coordinate with medical staff to ensure smooth patient flow.

Handle administrative tasks such as filing, faxing, and data entry.

Maintain inventory of office supplies and order as necessary.

Assist in drug dispensing under the supervision of licensed medical staff, ensuring accuracy and compliance with regulations.

Address patient complaints and concerns with empathy and professionalism.

Requirements :

Secondary / High school diploma or equivalent; additional education or certification in healthcare administration is a plus.

Previous experience in a medical office or customer service role preferred.

Excellent communication and interpersonal skills.

Proficient in using office equipment and software (e.g., MS Office, Clinic Solution).

Strong organizational skills and attention to detail.

Ability to multitask and work in a fast-paced environment.

Knowledge of medical terminology and insurance processes is an advantage.

Cantonese speaker.

Others :

You are required to obtain relevant license if your job involves in regulated activities