Account Manager – Employee Benefits Broker

My client is a leading Employee Benefits (EB) brokerage with a strong reputation for delivering innovative, client-focused solutions. With decades of experience, they partner with employers to design competitive benefits packages that attract and retain top talent while ensuring cost efficiency and compliance.

We are seeking a dynamic  Account Manager  to join their growing team. This role is perfect for a proactive professional who thrives in client relationships, enjoys problem-solving, and is passionate about employee benefits.

Key Responsibilities :

• Serve as the primary point of contact for assigned client accounts, ensuring exceptional service and satisfaction
• Manage the renewal process, including marketing, carrier negotiations, and proposal presentations
• Analyse client needs and recommend tailored benefit strategies (medical, dental, vision, life, disability, voluntary benefits, etc.)
• Coordinate with carriers, vendors, and internal teams to resolve issues and ensure smooth plan administration
• Educate clients and employees on benefit plans, compliance updates (ACA, ERISA, HIPAA), and industry trends
• Assist with RFP responses, enrolment meetings, and employee communications
• Maintain accurate client records in CRM and ensure timely follow-up

Requirements :