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Assistant Facilities Services Officer (Residential)
The Hong Kong Jockey ClubHong Kong30+ days ago
Job descriptionA degree / higher diploma in Facility Management / Property Management or building related studies At least 2 years relevant work experience in facility management / property management / hospitality industry Good interpersonal skill with good command of both written and spoken English and Chinese Hands-on experience in software applications such as English and Chinese word processing, Excel, PowerPoint, etc. Experience in managing high-end and large residential complex is an advantage Proactive and independent attitude Required to wear uniforms and perform shift duties on irregular patterns of hours (5 working days, required working on Saturday and Sunday)
The Department
Our Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project managemant and facilities management services to the key Business Units in the Club.
The Job
You will :
- Assist Facilities Services officer in managing concierge and implementing customer services and reception services initiatives
- Supervise outsource teams to provide cleaning, security, pest control, landscaping and day to day Facilities Management services in Quarters. Evaluate their services performance
- Ensure all planned and scheduled services are being delivered as the services contract and services level agreement
- Carry out site patrol to ensure the facilities readiness, cleanliness and standard are well maintained
- Check all services reports submitted by services provider
- Assist to report all incidents and follow-up until close out of the incident
About You
You should have :
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Officer • Hong Kong