As the Assistant Director of Events at Kimpton Tsim Sha Tsui Hong Kong , you're in charge of the strategic direction, management, and top-line revenues for catering, privatized events and In-suite events. You'll be responsible for working directly with the Culinary team and Banquet team in building a clear and credible vision for the department. You'll align with Director of Sales & Marketing and Director of Food & Beverage to achieve strategic goals and maximize revenues while being the liaison between the event space, restaurant and hotel rooms..
A little taste of your day-to-day
Every day is different, but you’ll mostly be :
- Being the key link between teams and departments to drive collaboration, plan activity and create an environment where everyone can thrive
- Working with Executive Chef and Director of Food & Beverage to create and maintaining Banquet menus and other Marketing collaterals
- Interacting effectively with internal stakeholders and vendors in order to ensure guest satisfaction
- Ensuring the implementation of a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
- Knowledgeable of restaurant / hotel competitive set and recommends sales / pricing strategies, service and product improvements / up sell strategies to stay competitive
- Conducting pre-event and post-event meetings to continually improve the client experience
- Developing and implementing strategic marketing initiatives and creative events to meet annual sales goals
- Implementing action plan to meet and exceed the budgeted sales goals
- Actively participating in the sales lead / revenue generating process for the department
- Ensuring that accurate and detailed notes / traces of accounts are maintained via system and database
- Working closely with event planners to build strong working relationships and ensuring successful and memorable client experiences as their key point of contact
- Providing mentorship and training to the team.
What we need from you
A minimum of 6 years total experience in a hotel meetings and events setting, with at least 2 years of direct supervisory experience over a sales teamA bachelor’s degree in in hospitality management, event management or equivalentDemonstrated of effective planning and executing high-profile events, including corporate, social, and private eventsCreativity and innovation to provide a unique and memorable event experiences for the clientsProblem-solving and crisis management skills to handle unexpected challenges during eventsGood business acumen and well versed of market trendsExcellent negotiation, communication, flexible, creative and problem-solving skillsGood leadership, training and coaching skillsProficiency in English and Chinese (Cantonese and Mandarin) is a must, speaking and writing; speak any other languages is an advantage.