Sales Development Lead

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground, and The Cluster, each bringing our community a unique member experience. We build, nurture, and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrive in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking a highly motivated, entrepreneurial , savvy and people-oriented individual to join the team as a Sales development lead, whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. Reporting directly to the Sales Manager or Country Manager (depending on the structure of your team).

This role is critical within the business, ensuring that they have an overall view of everything sales related at each of the assigned locations. They will support shaping and implementing current and new sales strategies, and scale revenue to the next level.

Working closely with the Country Manager and each Location Manager, you will be supporting to guide and oversee all sales related activities. The ideal person will have an excellent understanding of each location we operate in, as well as the coworking industry, local competition, be able to build lasting relationships, be a strong brand ambassador, and have the ability to strategize the best next steps to take.

ROLE AND RESPONSIBILITIES

• Assist the team to drive all sales related activities across the Country.
• Consistently work towards ensuring all spaces have a 100% occupancy rate.
• Exceed sales targets individually and collectively with the sales team.
• Identify and develop a strong pipeline of potential members for short and long term growth.
• Receive and review all enquiries for your locations and respond to (by the location teams or yourself) within 30 minutes (within operating hours).
• Coordinate and communicate with teams in each location to increase lead generation efforts.
• Knowledge of availability across the locations you are responsible for, and ensuring each location is communicating / referring potential leads to one another.
• Collaborate with the People Team to ensure effective training is given to Community team members and assist with training when needed.
• Ensure all information shared on weekly and monthly members counts are up-to-date.
• Ensure the master tour log is updated, and all sales leads are followed up.
• Ensure the sales metric is present whilst managing each location's occupancy rate, discounts and other information.
• Ensure the discounting bandwidth / structure in place is carried out in all locations.
• Administrative support for both members and team.
• Help to analyse and understand what the competition is doing, and how we can do better.
• Assist to ensure all upcoming terminations are followed up with a renewal proposal.
• Look into current sales and pricing strategies, what improvements can be made - tailored to each location.
• Conduct tours for leads and private offices over a certain set and agreed number of people.
• Support operations team where needed with the aim to provide our members excellent service.
• Build and assist with managing broker relationships and assist with broker payment processes and sales.
• Assist to compile data requested from your management team, which they can analyse to support business decisions in your market.
• Check prices and contracts are up to date on all platforms.
• Be forward thinking and plan for any challenges that may be faced.

Requirements

Benefits

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.