你所在的国家不提供此工作机会。
%20Limited){kind=logo}
(Senior) Credit Card Business Manager (CS & QA)
Bank Of China (Hong Kong) LimitedHong Kong10 天前
职位描述Bachelor Degree or above Minimum 5 years of relevant experience at assistant / managerial level, preferably with experience in credit card products and banking digitalization Familiar with credit card business operations and functions of different departments Proficient in spoken and written Chinese (including Mandarin) and English Strongmunication and interpersonal skills
Responsibilities
- Follow the cases referred by the Contact Centre and the Quality Assurance Division
- Customer experience management - Improve customer experience for credit card process with various units by reference thements from customers
- Regularly review and evaluate the service quality of the outsourcingpanies to continuously improve the service
- Coordinate andmunicate with outsourcingpanies and relevant departments to review and optimize the processes
- Based on thepliance requirements from regulators and improving product effectiveness, co-work with Product Development Department and Contact Centre to optimize the workflow of Contact Centre
- Assist to formulate the team's annual work plan and expenditure budget
- Manage the program budget in an effective manner and handle daily operation
Requirements :
Job ID 499609
为此搜索创建职位提醒
Senior Manager Manager • Hong Kong
相关职位
Job Summary : The Business Excellence Senior Manager will be a key member of the Business Excellence Team in charged with the oversight, planning, and delivery execution of cross-functional projects...展示更多上次更新时间：30 天前
%20Limited)
%20Limited)
%20Limited)
Manager / Senior Manager, Credit Approval (SME)
Fusion Bank LimitedHong Kong Evaluate SME credit application, access credit strength of borrowers, and make approve / reject credit decisions as well as setting the credit limits.
Exercise credit judgment in evaluating SME loan a...展示更多最后更新时间： 8天前
Manager, Credit Card Usage (Usage & Rewards) - Hang Seng Bank (HK)
HSBCMongkok, Hong Kong Hang Seng is committed to service excellence.Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-cl...展示更多最后更新时间： 14天前
Senior Credit Analyst
Chiyu Banking Corporation LtdHong Kong Conduct assessment on credit proposals of corporate lending.Provide recommendations on credit applications to facilitate approvals in compliance with the credit policies and guidelines.Perform in-d...展示更多上次更新时间：30 天前
Senior Business Development Manager
SnaphuntHong Kong Join a market leader within Brokerage / Treasury / Securities Exchange.A role that offers a breadth of learning opportunities.
We are currently seeking a .The ideal candidate will have a deep u...展示更多上次更新时间：30 天前
Senior Manager, Business Excellence
Liberty Insurance Pte LtdHKQuick Apply
Senior Manager, CS Governance
AIA International Limited.Hong Kong MPF Onboarding Project Management (Primary Duty for First 6-9 Months).Act as the project manager for the eMPF onboarding process, overseeing and coordinating all pre- and post-onboarding activities...展示更多最后更新时间： 9天前
Manager / Asst Manager, System Development (Credit Card & Enterprise Services)
Dah Sing Financial GroupHong Kong Reporting to the Head of System Development, you will be responsible for leading a team to support Fintech projects (e.MCRA, CDI), and a portfolio of staff-facing systems including enterprise conte...展示更多上次更新时间：30 天前
Senior Manager, Business Development
MUFG Investor ServicesHong Kong, HK MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.With over $1 trillion...展示更多最后更新时间： 17天前
- 新！
Senior Manager, Business Intelligence
Company 28 - Manulife (International) LimitedHong Kong Manulife is a leading international financial services provider, helping people make decisions easier and lives better.Help shape the future you want to see — and discover that better can take you ...展示更多最后更新时间： 16小时前
Senior Business Development Manager
TechBiz GlobalHong Kong TechBiz Global is a leading IT recruitment and software development company.Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and diffe...展示更多上次更新时间：30 天前
加入大銀行，轉型做Call Centre CS Officer！ 月薪$19K-$21K！
Recruit Express (HK) Limited大角咀, 油尖旺區, HK Call Centre CS Officer！ 月薪$K-$K！.Customer Service Officer (Credit Card).展示更多最后更新时间： 29天前
Product Manager | Credit Card ($70-100k + shares)
HaysHong Kong At yourpany, we specialise in connecting visionary talent with innovative startups.We are currently representing a fast-growing fintech startup that is preparing to launch its first credit card pro...展示更多最后更新时间： 8天前
Associate Director, Customer Acquisitions (Credit Card)
Michael PageHong Kong This Associate Director reports to the Head of Credit Card and Insurance and is one of the key leaders within the department which is accountable for the revenue performance for the assigned produc...展示更多上次更新时间：30 天前
Specialist, Credit Card Sales, Consumer Banking
DBS Bank (Hong Kong) LimitedHong Kong Acquire credit card or other banking business proactively to achieve sales target through the following locations : .Pre-selected Corporation's office by Product & Marketing or Management referrals.A...展示更多最后更新时间： 12天前
FI Credit Risk, Manager / Senior Manager
BBVAHong Kong Prepare and review credit proposals regularly.Produce risk control and monitoring reports on a scheduled basis.Address ad-hoc credit proposals from business units promptly.Monitor adherence to risk...展示更多最后更新时间： 13天前
AVP, Credit Card Product Development and Marketing
Chong Hing BankHong Kong Formulate and develop marketing plan and strategies and implement various end-to-end credit card acquisition marketing campaigns to drive business growth and meet business targets.Monitor the perfo...展示更多上次更新时间：30 天前
Credit Manager
Shangri-LaHong Kong Degree / Diploma holder in Accounting / Finance with associate membership of ACCA or HKICPA or equivalent.A minimum of 5 years of relevant work experience, preferably in hospitality background.Well...展示更多最后更新时间： 23天前
Senior Business Development Manager
BSIHong Kong Great that you're thinking about a career with BSI!.Proactively explore new business opportunities through networking, social media, joining exhibitions and conference, as well as through market re...展示更多最后更新时间： 18天前