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Account Manager

Account Manager

ClarivateR149, Hong Kong
16 days ago
Job description

We are seeking an Account Manager to join our team in Hongkong. This is an excellent opportunity to work on IP product. Our team is responsible for IP products’ sales with clients. We have a strong skill set in sales and clients facing and would love to speak with you if you have experience in Saas software sales.

About You – experience, education, skills, and accomplishments

  • You should have B.A. / B.S. degree or equivalent qualification or an equivalent combination of education and experience, science and engineering background is preferred
  • 5 years of relevant experience in clients facing sales
  • Can explore customer business needs, pay attention to and actively improve customer experience, and actively cultivate and develop new customers
  • Good team spirit, serious and responsible, strong sense of responsibility

It would be great if you are . . .

  • Related industry or SAAS software service sales experience is preferred
  • SaaS product sales experience is preferred
  • Master degree or above education background, Science and engineering background is preferred
  • Patent agent or industry background is preferred
  • International company background is plus
  • What will you be doing in this role?

  • Account Planning : formulate an overall territory plan and individual account plans for each customer; ensure a coordinated approach with colleagues to value-based selling strategies.
  • New business targets : generate revenue growth by achieving sales target through new sales, upsell and cross-sell into assigned accounts.
  • Retention targets : protect revenue by achieving retention target to make sure that retention is completed for assigned accounts before contract date.
  • Demand creation : analyze the defined territory, identify white space, and proactively develop new demand for solutions, in conjunction with Sales Specialist colleagues as required
  • Solution selling : use the WITY methodology and your own intellectual curiosity to understand the strategic issues and priorities affecting your clients; apply to new sales and retention work
  • Relationship management : establish and develop meaningful relationships with key buying centers in each customer; maintain a relationship map for each account
  • Value positioning : deliver quality proposals and propositions to customers, to address their specific requirements; adopt an “outside-in” mindset and a consultative approach to selling
  • About the Team

    This team is responsible for the sales of IP products in the Hong Kong region, including API interface \ raw data. The team size is 5 people, working closely with pre-sales and after-sales, data, product and other teams internally, developing new customers and serving old customers externally, to improve regional performance and customer satisfaction.

    Hours of Work

    This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.

    At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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    Account Manager • R149, Hong Kong

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