Service desk Supervisor

Job Description :

Essential Job Functions :

• Assist in the management and operation of infrastructure services, providing support to the team.
• Contribute to the implementation of infrastructure strategies and projects.
• Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
• Collaborate with other teams to understand their infrastructure requirements and support design and / or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Effective communication to provide support and collaborate with team members.

Basic Qualifications :

Other Qualifications :

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.