Client Service Executive

Responsibilities

• Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation
• Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction
• Handle enquiries from other countries or territories or external parties for multinational insurance program
• Work closely with Global Client Executive’s and underwriters to deliver agreed client service standards
• Monitor the team’s performance to ensure the service standard could be matched
• Communicate with brokers and other external parties
• Work closely with other Chubb offices and network partners, credit control and other departments to ensure resolution of accounting and processing problems
• Assist where required with ongoing projects that are identified throughout a given year for better improvement to the Global Services Department
• Support Inwards team when required from drafting local policy to premium settlement
• Incidental work that may be required to be completed that may be outside the scope to day to day work requirements

Requirements