Engineer – Identity Management And Directory Service

Responsibilities

• Provide Tier 2 / 3 technical support for Active Directory (AD) environments.
• Troubleshoot and resolve user authentication and group policy issues.
• Manage user accounts, groups, and permissions within Active Directory.
• Ensure the security, integrity, and availability of the Active Directory infrastructure.
• Perform regular maintenance tasks, including backups and system updates.
• Conduct health checks on domain controllers and replication status.
• Create and maintain documentation for configurations and procedures.
• Participate in Active Directory upgrades and migration projects.
• Provide training and support to IT staff and end-users.
• Collaborate with network and system administrators for integration.
• Stay updated on Active Directory features and best practices.
• Recommend improvements for AD processes and architectures.
• Administer and manage Identity and Access Management (IAM) systems, ensuring secure and efficient access to
• applications, systems, and data.
• Implement and manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and other identity security solutions.
• Monitor and audit access rights, permissions, and privileged accounts to ensure compliance with security policies and regulatory requirements.
• Support lifecycle management of user identities, including provisioning, de-provisioning, and role-based access control (RBAC).
• Respond to and remediate IAM-related security incidents, including unauthorized access attempts and privilege escalations.
• Lead efforts to integrate IAM solutions with on-premises and cloud services (e.g., Azure AD, AWS IAM).
• Analyze and streamline access request processes for improved efficiency and user experience

Requirements